FAQs

Asking for a friend…

Asking for a friend? Everything you need to know right here, right now…

Click on the link The Fuzzy Log, Ljubljana - Slovenia to open the location of the hotel in Google Maps and get directions how to drive to the hotel from your location.

Check-in is from 15:00 on the day of arrival and check-out is by 11:00 on the day of departure.
We offer 24-hour self-service check-in. It’s simple: use your name and last name that came with your booking, enter all the data, make your Key Card and check-in to any available Cabin Log.  

The price for a night's stay is valid until 11:00. Check-out is by 11:00. If you check out after 11:00, you will be charged a supplement of up to 50% of the room rate. If you check out after 18:00 pm, you'll be charged an additional night's stay. If you'd like to extend your initial reservation, please ask the front desk to have your key revalidated.

Breakfast is not included in your stay. But you can have one at the adjacent Central Hotel breakfast room on the top floor every day from 6:00 to 10:00 at an extra charge.

The standard cancellation policy for individual reservations is by 16:00 (local time) one day before arrival to avoid being charged the equivalent of one night's accommodation, unless stated otherwise.

Please note that certain offers, packages and rates (e.g. non-refundable rate) and group reservations (above 9 rooms or 14 persons) are subject to other cancellation policies, which are specifically stated in the booking reservation system.

Tourist tax is currently €3.13 per person per day. Subject to change without prior notice.

The property is non-smoking, so smoking isn't permitted in the bedrooms or public areas.

You can store your luggage free of charge in the lockers available on the 7th floor of the adjacent hotel.

Dogs and cats with a maximum weight of 10 kg/22 lb are welcome, but the property needs to be notified prior to arrival. A request for any other type of pet should be sent to the management via e-mail to (fuzzy@uhcollection.si). Pets should not remain in your room alone and unattended as service staff may need to enter. A one-off room cleaning fee of €15 will Apply per-stay.

Prices subject to change without notice. The hotel will uphold the prices of any services already requested and confirmed in writing.

Please read our Pet Policy for more information.

Slovenia is part of the EU and the Schengen Area and the official currency is the euro (€). Please consult the OANDA currency converter for the going exchange rate of your currency.

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